Who we are

Jitjatjo is a high-growth tech start-up headquartered in the bright lights of New York, but our family extends out globally to places like Portugal, Estonia, Poland, Australia, and more. We develop, market, and operate the contingent labor platform and staffing marketplace that leverages A.I. and Empathic Intelligence to instantly and accurately match businesses with vetted industry professionals. We provide businesses with staffing on demand and offer quality, vetted talent through our trusted platform, with unparalleled visibility, efficiency, and performance.

Creating opportunities through technology is what we do; it’s not who we are.

Why do we do what we do?

We want to help people reach their potential, our talent to feel valued, and our business partners to thrive. Our belief is that everyone, especially now, needs a champion, needs to be seen, needs to feel heard, and needs to be believed in. It’s time to embrace change, transform the way we work, and intentionally create a future with opportunity in abundance.

Learn more about Jitjatjo at https://about.jitjatjo.com/

About the role

We are seeking a Technical Copywriter Hero who is devoted to the craft of product documentation and crafting user guides and release notes.

Our Technical Copywriter will align closely with our product team to create messaging for every product in our platform. This includes: release notes, user guides, and new feature instructions.

You are the Picasso of technical words!

Your superpowers

  • You have a minimum of 2 years of professional Technical Writing experience, including writing technical documentation, user-guides and product release notes
  • You have a demonstrable ability to grasp technical concepts and distill them into easily understood terms suitable for a non-technical audience
  • Experience with enterprise software and/or consumer-facing web and mobile applications is highly desirable
  • Attention to detail is your middle name

Your role & responsibilities

  • Work with cross-functional product leads on a bi-weekly schedule to produce release notes for various audiences including enterprise clients and internal stakeholders
  • Work with cross-functional product leads on a bi-weekly schedule to produce copy edits/changes/additions to the platform
  • Conduct a review of existing language within the platform to provide suggestions based on brand guidelines.
  • Build out FAQ support for new features that require additional help
  • Polish materials/deliverables for enterprise clients

Jitjatjo welcomes people from all backgrounds, ethnicities, genders/identities, religions, expressions, ages, and the list goes on. For us, diversity is an ongoing forever initiative and not a ‘check the box’ philosophy. If you are a human who has the curiosity, passion, and collaborative spirit, work with us! Let’s move the world forward together.