Company
Jitjatjo is a high-tech headquartered in New York, established in 2015. Our software, Network, enables enterprises to transform their labor model to embrace flexible-work, while also increasing revenue and reducing labor costs. Network leverages A.I. and Empathic Intelligence to accelerate talent acquisition, optimize resourcing, and reduce operating costs.
Creating opportunities through technology is what we do; it’s not who we are. We exist because we want to help people reach their potential, our talent to feel valued, and our business partners to thrive. We believe everyone, especially now, needs a champion, needs to be seen, needs to feel heard, and needs to be believed in. It’s time to embrace change, transform the way we work, and intentionally create a future with opportunity in abundance.
Jitjatjo’s mission is Human Betterment—the continued creation of opportunity for the world’s next-generation workforce. Learn more about Jitjatjo at jitjatjo.com/about
Partner Success Manager
Your Mission
Drive partner success and revenue growth while reinforcing Jitjatjo’s mission of Human Betterment.
Partner Success - You will be supporting our exclusive partner in Israel, responding to their needs and questions, with a focus on creating a best-in-class partner experience. This will involve tracking tasks and deliverables, leading partner meetings, and reporting on various metrics to demonstrate the value of the Network product.
Partner Research - Develop a deep understanding of the partner’s business, desired outcomes, and identify potential obstacles to success adoption and utilization.
Partner Engagement - Develop a strong relationship with our partner. Provide client with product demonstrations & training on an ongoing basis. Analyze data, identify insights, then prepare and present Quarterly Business Reviews to clients.
Partner Onboarding/Activation - Work closely with partner throughout their journey with Network, from implementation to ongoing engagement and scaling growth.
Partner Support - Work closely with our Support team to ensure partners receive the support they need to achieve their desired outcomes. Provide escalation support for break/fix issues.
Partner Retention - Develop and implement strategies to mitigate churn risk.
Hard Requirements
- Resident of Israel and legally able to work in Israel
- Bachelor’s degree
- 5+ years of enterprise client/partner success experience, preferably in HR tech or a staffing/recruitment agency
- Successful history of delivering revenue growth as well as helping clients/partners achieve their goals
- Exceptional communication skills, verbal, written, and presentation in both Hebrew and English
- Knowledge of the staffing/recruitment industry is a plus
- Should be technically adept
- Ability to work Sunday-Thursday as working week
- Willing to work outside traditional business hours
- Frequent onsite client visits throughout Israel (Haifa)
Soft Requirements
- Passionate about client the relationship rather than the hard sell
- Understands when it is time to be appropriately assertive and nurturing
- Expert at communicating and managing stakeholder expectations
Jitjatjo is an equal employment opportunity employer. All submissions are confidential.